At Bommyadiya, your satisfaction is our priority. While we do not offer direct refunds, we are committed to ensuring that every customer is fully supported in the event of any issue with their purchase. Please review our policy below:
Refunds
We do not provide cash refunds for purchases.
Instead, customers will receive store credits equal to the value of the original purchase, which can be applied toward any future order on our website or media channels.
Store Credits
Store credits have no expiry date and may be used at any time.
They are redeemable against any available item(s) across our website/media channels.
Damaged or Defective Orders
If you receive a damaged or defective item, please notify our Customer Service team within 1 day of delivery.
We will arrange a replacement of the damaged item(s) at no additional cost.
Return Shipping
Customers are responsible for the cost of returning damaged or defective items.
Bommyadiya will cover the shipping costs for sending out the replacement item(s).
Pre-Ordered Items
All pre-ordered items are final sale and cannot be refunded.
Once placed, pre-orders enter production and cannot be reversed.
By completing a purchase with Bommyadiya, you agree to the terms outlined in this Refund Policy.
📞 For any questions or concerns, please contact our Customer Service team at 08039303244 we’re always happy to assist